Frequently Asked Questions

What types of apparel do you offer?

Shauntanita Store LLC specializes in a delightful range of stylish apparel, including whimsical t-shirts featuring adorable animal designs and cozy hoodies. Our products are designed to provide comfort and versatility for various occasions.

What materials are used in your products?

We prioritize high-quality materials in our apparel to ensure durability and comfort. Our t-shirts and hoodies are crafted from soft, breathable fabrics that enhance the overall wearing experience.

How can I determine my size when ordering?

To ensure the best fit, we recommend consulting our size chart available on each product page. The size chart provides detailed measurements for each size, allowing you to select the most appropriate option based on your personal measurements.

What is your return policy?

We accept returns within 30 days of purchase, provided that items are defective or damaged upon arrival. To qualify for a return, products must be in their original packaging and accompanied by an invoice. Customers are responsible for return shipping costs unless the return is due to an error on our part.

How long does shipping take?

Shipping times vary based on the chosen shipping method and destination. Typically, standard shipping for domestic orders takes between 5 to 8 business days. However, during peak seasons, delivery times may be extended due to increased demand.

Do you offer tracking for my order?

Yes, we provide tracking information for all orders. Once your order has shipped, you will receive an email with tracking details, allowing you to monitor the status of your package throughout its journey.

Can I exchange an item if it is defective?

Yes, we allow exchanges for items that are defective or incorrect. If you believe you have received a faulty product, please contact our customer service promptly to initiate the exchange process.

What should I do if I receive the wrong item?

If you receive an incorrect item, please reach out to our customer service team immediately. We will assist you in resolving the issue and ensure that you receive the correct product as soon as possible.

How can I contact customer support?

You can contact our customer support team via email at support@WearLabCo.com or by calling us at 601-347-6060. We are here to assist you with any inquiries or concerns you may have.